Service Integration

A Multidimensional Framework for Conceptualizing Human Services Integration Initiatives
E. Konrad in Evaluating Initiatives to Integrate Human Services, (Marquardt & Konrad editors) New Directions for Evaluation, Jossey-Bass Publications, 1996

This article defines human services integration and provides a brief history of integration initiatives. Five levels of integration are discussed and the dimensions of service integration initiatives along with their varying degrees of implementation are reviewed.

Administrative Update: Organizational Development Strategies for Integrating Mental Health Services
M.A. Hoge and R.A. Howenstine
Community Mental Health Journal, 33(3): 175-187, 1997

This article outlines eight strategies for service integration including: creating an umbrella organization, creating integrative task groups, participatory management, strategic planning, boundary spanners, team building, resource sharing and multi-agency programming.

Coordination of Alcohol, Drug Abuse, and Mental Health (ADM) Services, SAMHSA Technical Assistance Publications (TAP) Series 4 (1993), PHD583X
(301) 468-6433;
www.health.org/pubs/catalog/ordering.htm

This TAP describes the major models and mechanisms available for integrating ADM services and makes recommendations regarding the process of developing coordination.

Implementing Systems Integration Strategies: Lessons from the ACCESS Program
J.J. Cocozza, H.J. Steadman and D.L. Dennis
Policy Research Associates, Delmar, NY, 1998
1-800-444-7415; www.prainc.com/nrc/bibliographies/services.htm

This paper discusses findings from the evaluation of the ACCESS program with emphasis on systems integration and evaluating the program'’ effectiveness in providing services to homeless persons with mental illness. Approaches employed by the participating sites are reviewed.

Integrating Mental Health and Substance Abuse Services for Homeless People with Co-Occurring Mental and Substance Abuse Disorders: A Technical Assistance Report
Center for Mental Health Services, 1993
1-800-789-2647; www.mentalhealth.org/publications

This report discusses integrating services for homeless persons with dual diagnoses. Barriers to care and models for addressing the structural aspects of service integration are considered. Federal. State and local examples are examined.

Integrating Service Delivery Systems for Persons with Severe Mental Illness
J.P. Morrissey in A Handbook for the Study of Mental Health, Cambridge University Press, (Horwitz & Scheid, editors), 1999

This article reviews the experiences of service integration and considers four major innovations: Community Mental Health Centers; Community Support Programs; the Child and Adolescent Service System Program; the program on Chronic Mental Illness; and efforts to introduce managed mental health care. Findings from recent demonstration programs are reviewed and implications for further research are posed.

Integrating Services Integration: An Overview of Initiatives, Issues, and Possibilities
A.J. Kahn and S.B. Kamerman
National Center for Children in Poverty, 1992
(212) 304-7100;

This report examines service integration efforts in multiple arenas: public, child and family support services; child mental health; health and education initiatives; individuals with disabilities;, and, public welfare and employment programs.

Learnings from Experience: Integrating Human Services
M.R. Yessian
Public Welfare, 34-42, Summer 1995

This article reviews past attempts made by government , community agencies and private foundations to engage in service integration activities. Lessons learned are identified and discussed.

Modifications in Service Delivery and Clinical Treatment for Women Who are Diagnosed with Severe Mental Illness Who are also Survivors of Sexual Abuse Trauma
M. Harris
The Journal of Mental Health Administration, 21(4), 396-406, 1994

This article describes how current treatment approaches for women who have mental illness can be adapted to accommodate the special needs of sexual abuse trauma survivors. The article argues that a full range of rehabilitation services must be grounded in an understanding of the trauma experience.

Program Development and Integrated Treatment Across Systems for Dual Diagnosis: Mental Illness, Drug Addiction, and Alcoholism
K. Sciacca and C.M. Thompson
The Journal of Mental Health Administration, 23(3), 288-291, 1996

This article highlights the development of a dual/multiple disorder program that integrates mental health and substance abuse systems. Included in this model are components such as cross-training existing staff, correcting issues of incompatible treatment interventions and closing the gaps in services systems and limited referral resources.

Service Integration: An Annotated Bibliography
A. Chaudry, K.E. Maurer, C.J. Oshinsky, and J. Mackie
National Center for Service Integration, 1993
(515) 280-9027; www.cfpiowa.org/ncsipublications.htm

This annotated bibliography included books, papers and articles about services integration efforts for families and children living in poverty.